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How piton178 Handles Your Personal Information

Your account data — from the email you register with to the wallet you connect for DANA, OVO or GoPay deposits — is handled with clear rules, not vague promises.

Account data kept secureDANA, OVO, GoPay wallet details protectedYour right to access your dataIndonesia-region data handlingContact us to update or remove records
piton178 How piton178 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or delete the personal information we hold on your account, our Indonesia support team handles these requests directly. You can reach us through live chat, email or the in-account message centre. We aim to respond to data-related requests within a reasonable timeframe, and we'll confirm receipt when your request comes in.

Live Chat Open the chat widget from your account dashboard. Our Indonesia support team handles data access and correction requests directly through this channel.
Email Support Send your data request to our support email address found in the account help section. Include your registered email and the specific change or access request you need.
In-Account Message Centre Log into your piton178 account, navigate to Help, and submit a privacy request from the message centre. We track every ticket until it's resolved.
DATA HANDLING DETAIL

How We Protect and Manage Your Account Data

We apply encryption across your account session and payment data, including the wallet details you link for DANA, OVO or GoPay transactions. Cookies track session state and login flow only — we do not use tracking cookies to build advertising profiles. If you want to know exactly which data points we hold on your account, you can request a full data summary through our support team. Requests are handled by the same team that manages account access in Indonesia.

Encryption in Transit

All data moving between your device and our servers — including wallet payment data from DANA, OVO or GoPay — travels over encrypted connections to prevent interception.

Cookie Use

We use session cookies to keep you logged in and to remember your account state. We do not deploy third-party advertising cookies or sell cookie data to any external network.

Data Retention Rules

We keep your account records for as long as your account is active and for the period required under applicable local law. You can request deletion once your account is closed.

Who Can Access Your Data

Only authorised staff with a clear operational need — support, compliance and payment verification teams — can view your personal account records. Access is logged and audited.

Common Questions About Your Privacy on piton178

These are the questions we hear most often about how we handle data. If your question isn't here, reach out through live chat or the in-account message centre and our Indonesia support team will give you a direct answer.

We collect your name, email address, date of birth and any wallet identifiers you provide — such as your DANA, OVO or GoPay account details — along with device and session logs.

We share data only with payment processors handling your DANA, OVO or GoPay transactions, and with fraud-prevention partners operating under formal data-processing agreements. We do not sell your data.

Yes. Submit a data access request through live chat or the in-account message centre. Include your registered email. Our support team will respond and confirm what data we hold.

Retention periods follow applicable local law in Indonesia. Once the required period ends and your account is closed, we process deletion requests submitted through our support channels.

We use session-state cookies for login flow and account continuity. We do not use third-party advertising cookies. You can manage or clear cookies through your browser settings at any time.

Log in, go to account settings, and edit the details directly — or contact our Indonesia support team via live chat if the field is locked pending wallet or identity verification.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.